Receiving our Club Carlson Free night certificates from US Bank

 

I heard through the interwebs that US Bank was handing out free night E-certificates for SOME of its Club Carlson US Bank credit card holders.  I waited and waited and my wife and I were both left out in the cold for this offer! We both have the credit card and in fact I have both the business and personal versions of the credit card.   I read this MilestoMemories post about how he sent US Bank a secure message online.  I decided to follow in his footsepteps and send my own message. One for my account and one for my wife’s account!

My email read as follows:

“Hello many of my family and friends that have the US Bank Club Carlson credit card were offered a Club Carlson free night certificates recently. I wanted to know why I didn’t receive that same benefit?? I would love to have the same same offer since I have the same identical card product. Can you assist me in getting the Club Carlson free night certificate please? Thank you so very much!”

I then received a reply from us bank:

“Thank you for contacting U.S. Bancorp Service Center, Inc. via our Website.

We have referred your inquiry to the Office of the President to ensure that we answer your concerns appropriately. An Office of the President Specialist will send a response in writing within fifteen calendar days of the date of your email correspondence.

Please contact us again if we can be of further assistance. Have a nice day. ”

I then totally forgot about this issue but about two weeks later my wife and I received letters in the mail from US Bank notifying us that we indeed do qualify for the Club Carlson free night certificates! Yipee!

The letter read as follows:

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Letter from US Bank

So we will be getting our free night E-certificate in 6-8 weeks!! Nice!  Only 10 minutes of effort could save us $500 or more if we end up using these to their full benefit.  If you have the US Bank Club Carlson credit card and haven’t been notified that you will receive a free night certificate to be used at any property world wide you may want to get on it!

-pointspinnacle