British Airways First Class Lounge O’Hare
Cathay Pacific First Class ORD-HKG
Hyatt Regency Hong Kong Tsim Sha Tsui
Cathay Pacific’s The Wing First Class Lounge HKG
Cathay Pacific Regional Business Class HKG-KUL
Grand Hyatt Kuala Lumpur
Around Kuala Lumpur
Malaysia Airlines Golden Lounge KUL
Malaysia Airlines Business Class KUL-MEL
Radisson on Flagstaff Gardens Melbourne
Australia Open Day One (2nd round of tourney)
Great Ocean Road Excursion
Australian Open Day Two (4th round of tourney)
Park Hyatt Sydney
Sydney Opera House Tour
Qantas Domestic Business Lounge SYD
Qantas Domestic Business Class SYD-BNE
Qantas Business Class BNE-LAX
Hyatt Regency Hong Kong
We arrived in Kowloon on Hong Kong’s super convenient Airport Express. We departed at the Kowloon Station stop to hop the free airport shuttle bus to drop us off at the Hyatt Regency Tsim Sha Tsui. Our bus route has a total of 6 stops (meaning five other hotel stops) and we were the 2nd or 3rd stop. We arrived at the underground entrance where we were greeted promptly by the bell staff and the offered to grab our carryon’s but I declined the offer. We were directed to take the elevator up to the lobby to get checked in.
When we were in the elevator my wife asked, “Do I have everything?” Followed by, “Where’s your backpack!!???” I just then and there realized I left my backpack on the shuttle bus in the seat next to me!!! I had that sinking feeling in my stomach but I tried to stay calm. I told her lets go back down and see if we can get the bus to come right back to the hotel. I let the Hyatt staff know that I left a bag on the bus and asked if they are able to have the bus come back to drop it off?? He said since the bus isn’t part of the hotel he will have have to call the central station and I would have to fill out some forms if they are able to retrieve it or to report it missing! My wife was mad!!! The reason being my laptop, iPad, Australian Open tickets amongst other things were all in that backpack!!!!!! Items retail valued at over $2000!!! It would be a big loss if we couldn’t get that bag back. My wife assumed the bag would be gone but I kept the hope. The Hyatt staff called the Kowloon Station bus terminal and they were able to radio the driver. I was told to describe the bag and where I specifically left it. They verified the driver found the bag (THANK GOD!). I then told my wife to just go check in the room and relax and that I will go and get the bag and she should take a shower and lay down for a bit (it was almost 9:30 at that points). I then had to wait for the next shuttle bus, hop it, and ride it all the way back stopping at 3-4 other hotels on the way. It felt like the longest 15-20 minute bus ride EVER! I was directed to the main Kowloon station desk where I was asked to describe the contents of the bag and provided my passport for ID. The gentleman then took down some of my info and allowed me to confirm everything was indeed in my bag (IT WAS!). WHEW! I then had to catch the next bus back to the Hyatt Regency where I gave them a big thumbs up and would’ve tipped them had I any cash on me.
I made my way up to the lobby to check in. The front desk agent expected me and said “ah yes, it appears you found your bag yes?” I confirmed yes and he told me my wife has a key and has checked in the and provided a key for me. He confirmed my credit card info and advised that we were upgraded to a “harbor view room”. I smiled and thanked him and went on my way. Very professional and efficient checkin service in my view.
The lobby was nice and for whatever reason I wasn’t expecting much from a Hyatt Regency but I was pleasantly surprised. The lobby appeared to be recently renovated? It was spacious and impeccable. Our room was on the 20th floor and we were assigned room 2008 which is just about at the end of the hall.
When I arrived to the room my wife was indeed showered and ready for bed. I joked that they ended up not having my bag but she knew I was pulling her leg by that point. I tried to get her to get out of bed and walk over to the Avenue of the Stars and see the city for just a bit but she was having no part of it since it was after 10pm and we had to get up at 5:30am for our early 8:30ish flight to Kuala Lumpur.
I was really impressed by the room. I thought the size was fairly spacious. The bathroom especially.
We were only at this property for about 8 hours with 5 hours of it sleeping so I can’t really give a full review here but I can confidently say I would have no problem returning here and it is a very solid option in Hong Kong! Both a points redemption and the cash rates are good in my opinion and its a good value property in my eyes. Honestly I may prefer this property to the W Hong Kong we stayed at in 2013 for a few nights.
I simply used 15,000 Hyatt points for this one night redemption. I had some Hyatt points banked already as I typically use my Chase Hyatt card for dining out as it awards 2 Hyatt points per $1. The remaining would be transferred in from my Chase Ultimate Rewards balance as needed as Hyatt is a Chase Ultimate Rewards transfer partner.
Let me know if you have any questions or if you have stayed here, what did you think of the property?