Ritz Carlton Toronto
We stayed two nights at the Ritz-Carlton Toronto on Saturday and Sunday nights. This was the busiest weekend of the year in Toronto so I felt like we got a steal on the hotel room! I booked our room months ago through TravelPony! We both really enjoyed our stay here!! This is quite a stellar property in our minds.
We were in room 1403 which is in the corner of the property but not a corner unit since all the suites have the corner real estate. Prior to arrival I emailed the property letting them know that we would be celebrating my wife’s birthday. I asked if there was any complimentary upgrades or anything they could do to make this a memorable experience. I was in communication with a guest relations staffer via email in regards to some options that were available. I went with a rose petal turndown and a bottle of champaign. Upon entering the room my wife was delightfully surprised by the rose petals. After about 10 minutes or so in the room we received a knock on the door from a very nice young gentleman delivering champaign on ice with a birthday cake for my wife! He set everything up on the desk for us and was on his way. My wife and I enjoyed the champaign and the cake was superb!! My wife isn’t a huge chocolate dessert fan but she really enjoyed this treat!!! Well done Ritz staff!
The room was average size with an above average sized bathroom. It contained pretty much all the luxury amenities one would expect from a property of Ritz-Carlton’s caliber. We both love Asprey bath products in fact I think it is my personal all time favorite and may try to order some online for our own shower at home! The shower offered a standard wall spout and a hand-held nozzle. There was a TV hidden in the bathroom mirror which is becoming a standard at many 5 star hotels these days but always appreciated while taking a bath!
Ritz-Carlton Toronto bathroom
There was no noticeable wear or tear in our room. We enjoyed the furnishings and overall aesthetics of the room. Our room looked out to the city. In our case a city view room was perfectly fine. The bed was firm but very comfortable! The sheets and pillow cases were Frette, so top notch of course. I will say this is the first time that I can remember at any hotel that I had to pay for wifi, which is a negative. The wifi was $9.95 a day but it was fast and reliable! It turned out I needed to make a Skype call which ended up being 1.5 hours and the wifi connection was very solid on that call.
A video walkthrough of our room is below:
Ritz-Carlton Toronto hallway, our room is forward in the left corner
DEQ Terrace and Lounge
We ate twice at DEQ, which is the Ritz’s outdoor deck-type eating area/lounge with posh furnishings and nice views. Simply a GREAT spot to hangout in the summertime! Cocktails were tasty and well made! The food was good but not extraordinary. The atmosphere and vibe were excellent. We tried several dishes over our two meals including the grilled cheese, burger, pasta and flatbread. Cocktail wise we enjoyed the one-two punch which was the best value on the menu as it is served in a large carafe which serves two more drinks. The Ritz also has a more upscale Italian offering named Toca but we didn’t get around to trying it out.
Pool, Gym and Spa
We didn’t use either the Pool, gym or spa but I did want to see what was on offer so we stopped off on the 5th floor where they are all housed. Everything looked in order except I will say the pool area was a little unkept. There were a bunch of towels sloppily laying all over the lounge chairs. The pool attendant appears to not have visited in several hours to clean up a bit. The pool was of decent size however and looked to have great views of the CN Tower and SkyDome. The locker rooms and gym were well appointed! Everything a guest needed was there in my opinion. As for the spa, well it looked nice through the glass doors but we didn’t have a treatment. I believe the message treatments started at around $170 CAD.
Ritz-Carlton Toronto locker room soap and paper hand cloths
Lobby and Common Areas
The entrance can be very busy at certain times a day however as I mentioned this was a VERY busy weekend and I can imagine it a bit quieter other days. We were greeted promptly every time we entered the property. The front desk staff was super and even remembered my name the next day when I walked up to the counter! The concierge staff were helpful as well highlighting restaurants for us to visit and marking paths on the map so that we could catch the ferry to the islands.
We did not redeem any of our points for this hotel stay but instead took advantage of some nice TravelPony discounts to secure a great rate! As I mentioned earlier in my TravelPony review that you get a $35 credit for signing up through a referral link. I signed up through someone’s referral link then referred my wife. I booked the first night under my wife’s account taking advantage of the $35 referral credit and the KATE50 code/credit (now expired) that was worth another $50. Then I would receive another $25 travel credit once her first stay was completed. I then booked the second night under my account also using the $35 and $50 credits.
The room was then $284 with taxes at TravelPony minus our credits brought the room rate to $199 with taxes! Nice, especially for the busiest weekend of the year in Toronto!
We loved our stay and would have no problem coming back here!! Next time maybe just add free internet in the room rate perhaps but otherwise we had no real complaints. Thanks to the lovely staff at the Ritz-Carlton Toronto for making my wife’s birthday weekend a success!